Return & Exchange Policy

All UK & European Deliveries sent via ROYAL MAIL | orders are despatched same day if placed before 3pm (Monday to Friday)


UK DELIVERY 2nd Class Recorded | £2.99

EUROPEAN DELIVERY Standard International Delivery | From £7.99

Get in touch for next day delivery options. Get in touch for express delivery options. If you country is not listed at checkout get in contact.



If you are unhappy with your item(s) or you require a different size. You have 30 days from the date on which the goods were received to return any item for a refund. If you require an alternative size in an item you purchased, we would recommend placing a new order for the new size and returning the size that is not suitable. If you get in touch with us first we will enable free delivery for exchanged items. Please note that returned products cannot be dropped back at our warehouse or offices as the general public is not permitted to access them. All returns need to be sent via post. Returns are normally processed within 10 working days, once the returned products have been received into our warehouse. Upon inspection of the returned product, Bioworld International will issue a refund less the original delivery charge. In the unlikely event that an item is returned to us in an unsuitable condition, Bioworld International reserves the right not to refund the item and arrange to send the item back to you at your expense.

Returns Address

Please send your return to:

FAO: Pick & Pack Returns

Bioworld International

Nuffield Road

Hinckley, Leicestershire

LE10 3DT

If you need any more help please get in contact here